01
Consultancy & Optimization
We audit, diagnose, and build the financial case.
YOUR SHIPPING OPS are bleeding real money. We fix it. And run it.
ZenderHub helps ecommerce brands ($5M–$50M) recover margin and optimize shipping, fulfillment, returns, and prep. We're both the strategic advisor and the operational team, whichever you need.
Case Study · Footwear DTC $30M+ Annual revenue, major brand
After fulfilment and carrier audit & renegotiation $1.2M In annual costs eliminated
Unlocked through ops restructuring $5.2M In previously blocked revenue
Total P&L impact $6.4M From a single engagement
LIVE · ZENDERHUB
Metrics
$0–0K–M+
Typical savings per engagement
0h
To a straight answer on whether we can help
2-in-1
Strategy + hands-on operations
$0M+
In ecommerce logistics optimized across LatAm, US and global markets
Services
- DTC Fulfillment
- Returns Processing
- 3PL Contract Renegotiation
- Shipping Optimization
- Carrier Rate Audits
- SLA Recovery
- Prep Center Ops
- Ops Consulting
- Inventory Storage
[ 03 ] What we do
We don't just tell you what to fix.
We can run it for you.
Most consultants hand you a 60-page deck and disappear. Most 3PLs run your ops but have no incentive to reduce what you pay them. ZenderHub sits in neither camp.
02
Physical Operations
We also run it ourselves.
03
Hybrid Engagements
We meet you where you are.
04
Accountable to Results
We track the actual dollar outcomes.
[ 04 ] The hidden cost of broken fulfillment
You know something's wrong.
You just haven't priced it yet.
The average ecommerce brand at $10M–$50M overpays on shipping by 12–18% and loses another 4–7% of gross revenue to broken returns and fulfillment failures. That's a P&L problem that compounds every month.
Carrier Invoices
You're overpaying your carriers.
And they're counting on it.
Typical hidden overcharge: $80K–$400K / year / carrier
3PL Contracts
Your 3PL contract has traps in it.
Most people never find them.
Typical impact: 2–4% of revenue locked in bad contract terms
Returns Cost
Returns are costing you 3-5x
what you think they are.
Recoverable margin: 1.5–3% of gross revenue
Fulfillment Errors
Fulfillment errors quietly
destroy the LTV you paid to build.
LTV erosion: $50K–$250K per year at mid-scale volume
[ 05 ] Services
We've built the infrastructure.
Now we put it to work for you.
We operate a real fulfillment center, prep facility, and returns hub, backed by a team that's negotiated carrier contracts at scale. Every service we offer, we run ourselves. That means no vendor search, no learning curve, and no one to blame but us.
01
Shipping Optimization
8–18% on total carrier spend
02
DTC Fulfillment
2–4% of revenue recovered
03
Returns Management
30–60% reduction in returns cost
04
Prep Center Ops
15–25% throughput improvement
05
Inventory Storage
15–30% reduction in idle inventory cost
06
Kitting & Inserts
20–40% faster bundle launches
[ 06 ] Results that speak in dollars
One engagement.
$6.4M in total impact.
Case Study #001 · Latin American Footwear Brand
A major Colombian footwear company, $30M+ in annual ecommerce revenue with ZenderHub
$1.2M
Annual shipping cost reduction, recurring
$5.2M
In previously inaccessible revenue, unlocked
$6.4M
Total P&L impact from a single engagement
02
US-based DTC brand
Coming soon: 45K monthly orders, 3PL renegotiation + fulfillment migration
03
LatAm marketplace seller
Coming soon: cross-border carrier optimization + returns redesign
$100M+
In ecommerce logistics optimized across LatAm, US, and global markets
8–18%
Average carrier cost reduction per engagement
48h
From form submission to a straight answer on your ops
$5M–$50M
Revenue range of brands we work with, our sweet spot
[ 07 ] Why ZenderHub
We're operators.
Not people who study operators.
- 01
We think in P&L, not process maps
Every recommendation we make is tied to a dollar outcome. We don't pitch changes we can't quantify. If we can't show you the number, we don't push the change.
- 02
We understand your 3PL's contract better than your 3PL does
We've been on both sides of these agreements. We know where the traps are, what's negotiable, and how to exit terms that no longer serve you, without burning the relationship if you still need it.
- 03
We have the infrastructure, not just the ideas
We operate a real fulfillment center, prep facility, and returns hub. When we recommend a change, we can often implement it ourselves. No vendor search, no transition risk, no handoff.
- 04
LatAm, US, and global. We don't get lost in complexity
Our carrier and 3PL network spans Colombia, Mexico, the US, and beyond. Cross-border ops, regional carrier negotiations, and LatAm market nuances are where most consultants get vague. We get specific.
[ vs ] How we compare
What you're comparing Typical consultant ZenderHub
Deliverable Audit report Savings on your P&L
Background Industry analysts Ecom operators
Infrastructure None Fulfillment, prep, returns
Geography US-focused LatAm + US + global
Time to value 3–6 months for report Savings identified in weeks
After handoff No accountability We stay through results
"We didn't need another audit. We needed someone who understood what a bad carrier contract actually costs, and had the infrastructure to fix it. That's a different skill set entirely."
[ 09 ] Book a strategy call
30 minutes with someone who's actually fixed this.
This isn't a sales call. It's a working conversation with a logistics operator who has optimized $100M+ in ecommerce fulfillment and carrier spend. You'll leave with clarity on your biggest levers, whether you work with us or not.
· No pitch deck · Real numbers only · Confidentiality guaranteed