Last updated: May 29, 2025
Privacy Policy
ZenderHub ("we", "us", or "our") operates the website zenderhub.com and the related diagnostic and contact tools. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have over it.
1. Information We Collect
We collect information you provide directly when you:
- Fill out the Free Ops Analysis form (name, company, email, phone number, and operational data)
- Submit a contact form
- Book a strategy call through our scheduling link
We also collect limited technical data automatically, including your IP address, browser type, referring URL, and pages visited, through analytics tools (Vercel Analytics, Microsoft Clarity).
2. How We Use Your Information
- To respond to your inquiry and deliver the analysis you requested
- To send you relevant follow-up communications related to your submission
- To improve our website and understand how visitors interact with it
- To comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Vendor and Operational Data
If you share vendor names, rate cards, or other commercially sensitive documents as part of the ops diagnostic, that information is handled with strict confidentiality. Vendor-identifying details are never disclosed externally or used outside the scope of your engagement with ZenderHub.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. If you request deletion of your data, we will comply within 30 days unless we are legally required to retain it.
5. Cookies and Tracking
We use cookies and similar technologies for analytics and to improve site performance. We do not use advertising cookies or share tracking data with ad networks. You can disable cookies in your browser settings at any time.
6. Third-Party Services
We use the following third-party services that may process your data:
- Vercel — hosting and analytics
- Microsoft Clarity — session recording and heatmaps (anonymized)
- Google Calendar — scheduling (when you book a call)
- n8n — internal workflow automation for form submissions
Each provider operates under their own privacy policies and data processing agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Data portability
To exercise any of these rights, contact us at Vp.Sales@zenderhub.com.
8. International Transfers
ZenderHub operates primarily in Latin America and the United States. If you are located outside these regions, your data may be transferred to and processed in countries with different data protection laws. We take appropriate safeguards to ensure your data is protected.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact
For any questions about this Privacy Policy, contact us at:
Vp.Sales@zenderhub.com